Shipping policy

 

Processing Time

 



All orders are processed within 1–3 business days (excluding weekends and holidays). During busy periods, processing times may take slightly longer.

 

 


Delivery (UK Only)



We currently ship within the United Kingdom only.


Estimated delivery time after dispatch is 2–5 business days.


Please note that delivery times are estimates and may vary depending on the courier and location.



 

Shipping Costs



Shipping costs are calculated at checkout. Free shipping may be offered during promotions.


 

 

Order Tracking



At the moment, tracking is not available for orders. If you have any concerns about your delivery, you can contact us at any time.


 

 

Delays



We are not responsible for delays caused by postal services or circumstances outside our control, but we will always assist you if any issues arise.

 



Lost or Missing Orders



If your order does not arrive within a reasonable timeframe, please contact us at Schomescents@gmail.com and we will help resolve the issue.


 

 

Incorrect Address



Please ensure your shipping details are correct at checkout. We are not responsible for orders sent to incorrect or incomplete addresses provided by the customer.